Revised date: 2023-08-30
Seekda Hospitality Solutions GmbH (Seekda, we, us) provides a hotel booking engine and other services to hotels, including a feature for generating secure payment links. These Terms & Conditions govern the use of this payment link feature by both hotels and guests. The booking takes place under the Terms & Conditions of the hotel.
The services provided by the Hotel and addressed through these payment links are generally rendered contemporaneously with the Guest’s stay. Notwithstanding the foregoing, certain goods, such as vouchers, may be delivered irrespective of the Guest’s physical presence at the Hotel premises, as the nature of these goods allows for non-concurrent delivery.
The Services rendered by the Hotel, as facilitated through the designated Payment Links, are provided in strict accordance with the Terms and Conditions set forth by the respective Hotel. These terms govern the delivery, quality, and reception of all services offered.
All transaction fees associated with using the payment links are borne by the hotel and will not be passed on to the guest.
Guests are responsible for adhering to the cancellation policy outlined during the initial online booking process.
In case of a payment dispute, Seekda will facilitate communication between the guest and the hotel to assist in reaching an amicable resolution.
Seekda may use cookies, as required for technical reasons, to ensure the proper functioning of the payment link service.
Seekda shall not be liable for any loss or damage arising from unforeseen technical issues, errors, or delays in the payment process unless caused by gross negligence or willful misconduct on Seekda’s part.
These Terms & Conditions are governed by and construed in accordance with the laws of Ireland.
The services provided by the Hotel and addressed through these payment links are generally rendered contemporaneously with the Guest’s stay. Notwithstanding the foregoing, certain goods, such as vouchers, may be delivered irrespective of the Guest’s physical presence at the Hotel premises, as the nature of these goods allows for non-concurrent delivery.
The Services rendered by the Hotel, as facilitated through the designated Payment Links, are provided in strict accordance with the Terms and Conditions set forth by the respective Hotel. These terms govern the delivery, quality, and reception of all services offered.
All transaction fees associated with using the payment links are borne by the hotel and will not be passed on to the guest.
Guests are responsible for adhering to the cancellation policy outlined during the initial online booking process.
In case of a payment dispute, Seekda will facilitate communication between the guest and the hotel to assist in reaching an amicable resolution.
Seekda may use cookies, as required for technical reasons, to ensure the proper functioning of the payment link service.
Seekda shall not be liable for any loss or damage arising from unforeseen technical issues, errors, or delays in the payment process unless caused by gross negligence or willful misconduct on Seekda’s part.
These Terms & Conditions are governed by and construed in accordance with the laws of Ireland.
These Terms & Conditions constitute the entire agreement between the parties regarding the use of payment links
Neubaugasse 10/15, 1070 Vienna, Austria Registration Number: 600670P
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