Behind the name Tandem GmbH are more than 25 years of experience in tourism marketing.
From the outset, Tandem has put its heart and soul into getting to know the individual needs of each hotel in order to achieve common goals by providing the best possible service.
Thanks to their many years of experience in the tourism sector, they specialize in revenue, portal and yield management. To this end, Tandem manages all booking portals and hotel programmes, ensuring higher occupancy rates, optimised workflows and more time to spend with guests on site through professional optimisation of pricing and portal strategy.
Based on these competences, Tandem and Seekda have been working together for many years.
How did you start working with Seekda?
Our partnership with Seekda goes back to the very beginning when Mr. Rieder and Mr. Füruter approached us to take on the first filling and mapping tasks for their customers. Thanks to our extensive experience in this field, gained from working with our own customers, we were more than equipped for the task. Several years later, we continue to provide seamless and efficient Seekda setup and PMS mapping services, as well as other hotel marketing services.
Why do you recommend Seekda products to your clients?
First and foremost, we believe that Seekda is an excellent product. With its robust functionality, both guests and hoteliers can benefit from its features. From streamlined reservations and bookings to detailed analytics and reporting, Seekda has everything you need to run a hotel with ease.
But Seekda doesn’t just offer great features, it also offers excellent support. Whenever you need help or have a question, the Seekda team is there to help you quickly and competently.
Which features do you find most interesting and suitable for your hotel customers?
One of the standout features of the product that we recommend is the meta channels that allow for seamless integration with a variety of popular booking platforms.
Another great feature is the easy discount solution, which is ideal for early booking discounts and other promotions. With just a few clicks, you can set up customised discounts and incentives to help hotels generate more bookings and build customer loyalty.
The product can be easily integrated with other systems and tools thanks to its numerous interfaces, allowing your hotel to benefit from the latest technologies.
In your experience, what features do your hotel customers appreciate the most?
One of the most important features of the product is the well-functioning online booking system, which is user friendly and easy to use. This means that hotel guests can book their stay quickly and easily, without confusion or mistakes. This in turn leads to higher customer satisfaction and repeat bookings.
Another major benefit is the number of interfaces that ensure your hotel’s systems work together seamlessly. This means fewer errors and misunderstandings, saving time and money in the long run.
Why is the partnership with Seekda working so well?
One of the main reasons why our partnership with Seekda works so well is that we all have the same goal in mind: To help hotels succeed. This means that every aspect of the product and support is focused on providing the best possible experience for our mutual customers.
Speaking of support, Seekda’s support is second to none. The team is knowledgeable, responsive and always willing to go the extra mile to help hotels succeed. And perhaps the best thing about partnering with Seekda is that the support team contacts are based in Austria. This means you get personal and hands-on support from someone who truly understands the needs of the industry and can provide professional advice.
